FAQ
1.Who are we?
We are based in Guangdong, China, start from 2018,sell to Eastern Asia(30.00%),Western Europe(15.00%),Southern Europe(10.00%),Northern Europe(10.00%),South America(10.00%),North America(10.00%),Eastern Europe(10.00%),Domestic Market(5.00%).
There are total about 100 people in our office.
2.How can we guarantee quality?
Always a pre-production sample before mass production;Always final Inspection before shipment;
3.What can you buy from us?
AMD Ryzen, Intel Core, Intel Pentium, Intel Celeron, Intel Atom
4.Why should you buy from us not from other suppliers?
We have a complete personal computer industry chain:design/development/production/sales/brand operation, We are the TOP1 partner of AMD & the TOP3 partner of Intel in the IOT filed of mainland China now; the partner of Microsoft China.
5.What kind of express do you usually arrange?
For samples, we usually arrange FedEx or DHL. For goods over 100 sets, we will suggest customers to choose air freight, which is more cost-effective.
6.What is the lead time?
The delivery time for samples is 7 days, 10 days for 50 sets, and 15 days for more than 100 sets.
About warranty
The warranty period for Minisforum products is 24 months. 1-month machine warranty, 24-month hardware warranty. In each case, the warranty period begins on the date of purchase by the original consumer purchaser. We will provide perfect after-sales service.(The official warranty can only be provided to customers who have officially ordered. If you purchase the product from another agent, please contact the purchasing merchant for warranty service.)
Please contact: [email protected]
Notice:
Our barebones configuration: No RAM No Storage. Windows activation license key not includ
| Weight | 2.950 kg |
|---|---|
| Dimensions | 23 × 23 × 12 cm |
| Brand Name | MINIS FORUM |
| Memory Capacity | 32GB |
| Hard Drive Capacity | 1TB |
| Model Number | MS-01 |
| Hign-concerned Chemical | None |
| Processor Model | Intel Core i9-13900H |
| Use | Multimedia |
| Origin | Mainland China |
| Type | Mini Desktop, MINI PC |
| Graphics Card Type | Dedicated Card |
| Certification | CE, FCC, RoHS |
| Processor Brand | Intel |
| Model | MS-01 |
| CPU | Intel Core i9-13900H |
| Core | 14 cores/20 threads |
| Graphics | Intel Iris Xe Graphics(Graphics frequency 1.5GHz/1.45GHz) |
| Memory | DDR5-5200MHz Dual Channel(SODIMM slots x2, up to a total maximum of 64GB) |
| SSD | M.2 2280 NVMe SSD slot (Alt U.2) (PCIe 4.0 x4) x1;M.2 2280/22110 NVMe SSD slot (PCIe 3.0 x4) x1;M.2 2280/22110 NVMe SSD slot (PCIe 3.0 x2) x1 |
| Memory expansion | 1x PCIe 4.0 x16 slot (Half-height, single-slot, supports up to PCIe 4.0 x8 speed) |
| Wireless connectivity | M.2 2230 Wi-Fi support (Wi-Fi 6, BT5.2) |
| Ethernet | 10Gbps SFP+LAN x2;2.5Gbps RJ45 LAN x2 |
| Video output | HDMI 2.0(4K@60Hz);USB 4 (8K@30Hz) x2(Note: Recommended cables – HDMI to HDMI/USB-C to USB-C) |
| Audio output | HDMI x1/3.5mm combo jack x1 |
| Power supply | DC 19V (including power adapter) |
| OS | Windows 11 Home |
| Size | 196 x 189 x 48mm |
| Peripheral interface | 10G SFP+ ports x2 ;RJ45 2.5G Ethernet ports x2 ;USB3.2 Gen2 Type-A ports x2 ;USB3.2 Gen1 Type-A ports x2 ;USB2.0 Type-A ports x2 ;USB4 ports x2 (Alt PD) ;HDMI x1 ;3.5mm combo jack x1 |
| Package contents | 1x MS-01 main unit ;1x Power adapter ;1x Power cable ;1x U.2 conversion plate ;1 x SSD heat sink ;1x Mounting screw ;1x HDMI cable ;1 x User Manual |
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